Privacy Policy - Peasant Natural Farming

Last updated: 22 April 2026

This Privacy Policy describes how Peasant Natural Farming (“PNF”, “we”, “us”, or “our”) collects, uses, discloses, and protects your information when you visit or use our website https://pnfindia.com and any related pages, contact forms, or services (collectively, the “Site”).

By accessing or using the Site, you agree to the terms of this Privacy Policy. If you do not agree with any part of this Privacy Policy, please do not use our Site.

1. Who We Are

Peasant Natural Farming is an Indian agricultural inputs brand providing natural farming solutions, including growth promotors, bio insecticides, bio fungicides, soil enhancers, and related educational content for farmers.

Our contact details are:

Business name: Peasant Natural Farming (PNF)
Website: https://pnfindia.com
Email: customercarepnf@gmail.com
Phone: +91 9728007560
Address:
B-19 Parth City, Near BJP Office, Ramsara Road,
Churu, Rajasthan, India – PIN 331001

For any privacy-related questions or requests, you can contact us using the details above.

2. Scope of this Policy

This Privacy Policy applies to:

Visitors browsing our website and landing pages
Users who fill out contact, enquiry, or dealer/distributor forms
Users who subscribe (if enabled) to newsletters or updates
Customers and farmers who contact us using email, phone, or WhatsApp details provided on the Site
Any other interaction with PNF where this Privacy Policy is linked or referenced

This policy does not apply to third-party websites, services, or platforms that we do not control (for example, YouTube, Facebook, Instagram, or external marketplaces), even if they are linked from our Site.

3. Information We Collect

3.1 Information You Provide Directly

When you interact with our Site or contact us, you may voluntarily provide:

Contact details: Name, email address, phone number
Location details: City, state, PIN code, country
Farm or business information: Farm name, company name, type of crops, size of land, or any other details you choose to share
Enquiry details: Your questions, feedback, or requests submitted via contact forms, email, or phone
Other information: Any additional information you include in forms, emails, or calls related to our products or services

You provide this information, for example, when you:

Fill out a contact or enquiry form on pnfindia.com
Request product details, usage guidelines, or pricing
Ask about dealership or distributorship
Participate in surveys, feedback requests, or promotions

3.2 Information Collected Automatically

When you visit our Site, certain information may be collected automatically, such as:

IP address and approximate location
Browser type, device type, and operating system
Pages you visit on our Site, date and time of your visit, and time spent on pages
Referring website or source (for example, search engine or social media link)
General interaction data like clicks and scrolls

This information is typically collected via cookies and analytics technologies (see Section 6).

3.3 Information from Third Parties

We may receive limited information from:

Analytics and advertising partners that help us understand basic traffic and usage patterns
Social media platforms when you engage with our official profiles or content (e.g., comments, messages, likes)

Any data obtained from third parties is handled in line with this Privacy Policy and applicable Indian laws.

4. How We Use Your Information

We may use your information for the following purposes:

To operate and maintain the Site – including monitoring performance, fixing issues, and ensuring security.
To respond to your enquiries – answering your questions, providing product information, dosage recommendations, dealer details, or other support.
To provide customer support – handling product feedback, complaints, or technical queries.
To send communications – such as updates about our products, farming tips, event information, or promotional messages, where allowed and with your consent where required.
To improve our products and services – understanding how visitors use the Site to improve content, navigation, and user experience.
To maintain safety and security – detecting and preventing fraud, abuse, or security incidents.
To comply with Indian legal requirements – including responding to lawful requests from government or regulatory bodies and fulfilling record-keeping obligations.

We will not use your personal information for purposes that are materially different from those described here without informing you and, where necessary, obtaining your consent.

5. Legal Basis and Compliance in India

As we are based in India and primarily serve Indian users, we aim to handle personal information in accordance with applicable Indian laws, including evolving data protection and IT rules.

We process your information based on:

Your consent – when you submit forms, send us emails, or agree to receive updates
Legitimate interests – such as improving our Site, responding to your queries, and promoting our products, while respecting your rights and expectations
Compliance with legal obligations – where Indian law requires us to maintain records or respond to official requests

6. Cookies and Similar Technologies

Our Site may use cookies and related technologies to collect non-personal information and enhance your experience. Cookies are small files stored on your device that help us:

Remember basic preferences (for example, language or region)
Understand how users navigate and interact with the Site
Improve content, structure, and performance of vnfindia.com

6.1 Types of Cookies (If Used)

Essential cookies: Necessary for basic operation and security of the Site.
Analytics cookies: Help us understand visitor numbers, traffic sources, and page performance.
Functional cookies: Support additional features or preferences.

6.2 Managing Cookies

You can control or disable cookies via your browser settings. If you block certain cookies, some features of the Site may not work properly.

If Indian or other applicable laws require us to seek consent for certain cookies, we will present a cookie banner or pop-up the first time you visit and respect your choices.

We do not sell your personal information. We may share it only in limited ways:

Service providers: With trusted third parties who help us host the Site, send emails, provide analytics, or maintain IT and security systems. They are allowed to use your information only to perform services for us and must protect it.
Dealers, distributors, or agronomists: When your enquiry requires local support (for example, nearest dealer, bulk order, or on-field guidance), we may share necessary contact details with authorised partners so they can assist you.
Legal and regulatory authorities: If required by Indian law, regulation, legal process, or government request, or to protect our rights, property, users, or the public.
Business transfers: If we undergo a merger, restructuring, or transfer of business, information may be part of the transferred assets, subject to similar privacy protections.

We will not share your information with unrelated third parties for their independent marketing purposes without your consent.

8. International Transfers

Our website hosting, analytics tools, or email services may be provided by companies outside India. This means your personal information might be transferred to and processed in other countries that may have different data protection standards.

Where this occurs, we aim to ensure that appropriate safeguards are in place and that your information is handled securely and in line with this Privacy Policy.

9. Data Retention

We retain personal information only as long as necessary for the purposes described in this Policy or as required by Indian law.

In general, we may keep:

Contact and enquiry details for as long as needed to respond and maintain basic records of communication
Aggregated, anonymous analytics data for longer periods to improve our Site and services
Records required under tax, accounting, or regulatory rules for the legally mandated duration

When personal information is no longer required, we will take reasonable steps to delete, anonymise, or securely dispose of it.

10. How We Protect Your Information

We use reasonable technical and organisational measures to safeguard your personal information against unauthorised access, loss, misuse, or alteration. These may include:

Secure hosting and restricted access to systems
Use of passwords, login protections, and access controls
Regular monitoring for unusual or suspicious activity

While we strive to protect your information, no method of transmission over the Internet or electronic storage is completely secure. You share information with us at your own risk.

11. Your Rights and Choices

As a user, you have certain rights and choices regarding your personal information, subject to applicable Indian laws:

Access: You can request details of personal information we hold about you.
Correction: You can ask us to correct or update inaccurate or incomplete information.
Deletion: You can request deletion of your personal information, where feasible and not contrary to legal obligations.
Restriction or objection: You may ask us to limit or stop certain processing, such as direct marketing.
Withdrawal of consent: Where we rely on your consent, you can withdraw it at any time; this will not affect processing already carried out.

To exercise any of these rights, please contact us at customercarepnf@gmail.com and include enough detail to identify yourself and your request. We may need to verify your identity before acting on your request.

12. Communications and Marketing

We may use your contact details to:

Respond to your enquiries, requests, or complaints
Send product updates, farming tips, event notifications, or promotional offers, where appropriate

You can opt out of marketing emails or messages at any time by following the unsubscribe instructions (if available) or by contacting us at customercarepnf@gmail.com and asking to be removed from our marketing lists. We may still contact you for non-promotional reasons (for example, responses to specific enquiries).

13. Third-Party Links and Services

Our Site may contain links to external websites or services, such as:

YouTube (for our videos and channel)
Social media platforms (e.g., Facebook, Instagram)
Third-party marketplaces or partner pages

We are not responsible for the privacy practices, content, or security of these external sites. When you click a link and leave pnfindia.com, the privacy policy of the third-party site will apply. We encourage you to review their policies before sharing any information.

14. Children’s Privacy

Our Site, content, and products are intended for adult farmers, dealers, and agricultural professionals. We do not knowingly collect personal information from children under 18 years of age.

If you believe that a child has provided us with personal information, please contact us at customercarepnf@gmail.com so we can investigate and remove such information where appropriate.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technology. When we make significant changes, we will update the “Last updated” date at the top of this page and, where required, provide additional notice on the Site.

We encourage you to review this Policy periodically to stay informed about how we protect your privacy.

16. Contact Us

If you have any questions, comments, or concerns about this Privacy Policy or our data practices, please contact us at:

Peasant Natural Farming (PNF)
B-19 Parth City, Near BJP Office, Ramsara Road,
Churu, Rajasthan, India – PIN 331001

Email: customercarepnf@gmail.com
Phone: +91 9728007560
Website: https://pnfindia.com

We will do our best to respond promptly and address your concerns in line with applicable Indian laws and good industry practice.